S.M. Jaleel and Company Limited is aware of a video circulating on social media that appears to show the contaminated contents in a juice pack from our Kool Kidz brand of products.

S.M. Jaleel has initiated an inquiry into this isolated incident to determine how this single juice pack might have become contaminated.

Preliminary investigations suggest that it may have resulted from the product being badly handled and stored, after it left our factory. We will continue our inquiry to obtain all of the facts.

As a responsible company, we take seriously the experience of all our customers who purchase our beloved brands.

We want to assure all of our loyal customers that we uphold the highest quality standards and make food safety the utmost priority  across our entire manufacturing process.